Mobile phone nuisance calls soar by 30% – but you CAN stop them – Mirror.co.uk

Mobile phone owners are being hounded by more nuisance calls than ever with a 30% leap in the amount of personal numbers being blitzed.

Rates of pest callers has soared as 72% of smartphone users are being plagued compared with 55% two years ago.

According to a study by consumer watchdog Which? one in ten Brits put up with more than 20 unwanted cold calls a month with more than seven in ten receiving at least one.

But the research revealed despite the frustration of answering a nuisance call, just 3% of subscribers out of almost 79 million registered owners have signed up to the Telephone Preference Service (TPS) to block the pests.

While two thirds of adults said they had heard of the service, only one in three knew it could be used to stop the cold calls while nine in ten thought it was for landlines only.

Which? has now launched a campaign with the TPS to urge mobile phone owners to register by texting OPTOUT to 80057 to bar the unwanted calls.

Woman with iPhone 5s checking all time his smartphone with internet connection.
Block: Many phone users don’t realise they can stop nuisance calls

Richard Lloyd, Which? executive director said: “With the number of nuisance calls to mobile phones on the rise, it’s vital people register their phone if they want to help protect themselves from this everyday menace.

“The Government, regulators and business need to continue to work together to tackle nuisance calls, with further action to cut them off at source and make senior executives accountable if their company is caught flouting the rules.”

The watchdog is also urging the Government to crackdown on offenders and make it compulsory for business to reveal their numbers when calling.

And the TPS revealed it will be easier to lodge a complaint about rogue marketing calls as consumers no longer need to be able to identify the culprits.

Instead of a company name, caller will only need to know the time and number of the nuisance call.

The move was welcomed by trade body the Direct Marketing Association (DMA) which represents companies who speak directly to their customers rather than blitz them out of the blue.

DMA managing director Rachel Aldighieri said: “This is fantastic news. Rogue and nuisance callers are a menace and a waste of time.

“Worse, they give the legitimate industry a bad name. We applaud any move to help stamp out rogue callers.”

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